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Contributor ⭐️
January 25, 2024
Parked

Add section for files/attachments in groups

Related products:CC Groups
  • January 25, 2024
  • 5 replies
  • 88 views

One of the ways we leverage Groups is to create private groups with our CSMs and customers from different sites to collaborate and discuss product knowledge in a closed space. 

We’d love to see a files/attachments section on the side under the group members list to store customer-specific documentation and useful content in one place for them to easily access. 

5 replies

Sebastian
Helper ⭐️⭐️⭐️
May 14, 2024
New IdeaOpen
Sebastian
Helper ⭐️⭐️⭐️
May 14, 2024

Gotcha! Would it also be possible to have a section to link out to online documents (eg. stored in Dropbox, Google Drive, Sharepoint, etc.) vs having an actual place to upload them and store the actual documents in the group?

hgonzales
Contributor ⭐️
May 14, 2024

We would prefer to store the documents in Gainsight since it’s our system of truth. 

Sebastian
Helper ⭐️⭐️⭐️
May 15, 2024

Would the ability to add files to the About this group section solve your challenge?

Product Manager
September 17, 2026
Thanks for the feedback and the idea! We don't have plans to work on it this year, so we'll be parking this idea for now and will revisit it later.