Registered users can flag (report) any content that is spam, is breaking the rules or laws in their opinion. Moderators review the flagged content and decide to remove, edit or leave it as it is. But as moderators aren't online 24/7, but the community is open every day and every night, sometimes a moderator can only review flagged content after some hours (or in the event of holidays even days), even when an email alert via "Flagged Content Alerts" is activated. Until then the content is still online and public to everyone.
We propose that inSided adds a new option: If a piece of content was flagged by multiple users (e.g. 3 times) before a moderator reviewed it, then this piece of content automatically gets depublished (quarantined) until it is reviewed.
With this option, users (especially power users) will be of more help to quickly remove spam, rulebreaking or illegal content. And we as a platform don't need to fear that the absence of moderators leads to legal or other troubles.
Automatically quarantine content that was flagged multiple times
+1Yes please! I’d love this feature. It’d be nice to be able to set the parameter as well (how many reports before blocking).
+1Just checking back in here. I had a user join today and immediately post 8 spam topics. Multiple users flagged them, but they were all there when I started my day today. It’d be really nice if 1 or 2 flags put them in the spam folder.
Just wanted to chime in on this after discovering it on a search - from communities I’ve worked on in the past, I’d want some flexibility with this kind of feature:
- the ability to customise how many flags were required to reach this threshold
- a optional scheduler when this feature would apply
- the ability to actively include or exclude a member or a role from the ability to do this
In some communities, this feature may only be needed or wanted when staff were not able to actively moderate. Different activity levels on a community may mean different thresholds. And, of course, there is huge potential for abuse - I certainly have worked on communities where if it were possible to troll members by registering multiple accounts to mass-report content, it would be taken advantage of. The above options I think would give good flexibility to communities considering this, and could be applied to all members, all but newbies, a select few trusted members, and so forth.
Yeah, I kinda like how Discourse does it there. Anyone with Trust Level 3/4 can just go pew pew! with the Flags and the target post gets zapped instantly until a moderator can step in to review the flag.
Based on that, a highly trusted Super User on an inSided community would be probably a good one to be allowed to instantly hide stuff from new (or new-ish) users, but not from those who’ve been around for a while. So basically, let me nuke pesky spammers into oblivion (because inevitably I bet the moderators would just nuke that junk anyway!), but not upset more experienced users having a bad day.
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.