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manda.edmonds
Contributor ⭐️⭐️⭐️⭐️
August 22, 2024
New Idea

Default/system fields able to be either not visible or renamed

Related products:CS Data Management & Integrations
  • August 22, 2024
  • 0 replies
  • 12 views

It would be fantastic if users could either a) make fields inaccessible or b) rename fields to indicate they will not be used.

 

Specific example:

Billing address is a default field at the company level.  In our organization, we are unable to use this (since GS cannot support pulling this field in from Salesforce’s default item).  As a result, I had to build each field (i.e., street address, city, state, etc).  

 

In the current state, I cannot realistically use this field, which leaves me 2 options:

  1. Have an empty field required to be visible for users who might be building out reports or
  2. Create a rule to update this field after concatenating a whole slew of fields together just to populate a field that ultimately is not needed (and eat up valuable rule running time).

 

Thanks!