Skip to main content
New Idea

Horizon Rule Execution log-NEED more historical data

Related products:CS Rules Engine
abeck0625
tmorgan
romihache
+6
  • abeck0625
    abeck0625
  • gschardan
  • tmorgan
    tmorgan
  • romihache
    romihache
  • jkolle
  • RoxConroy
    RoxConroy
  • alizee
    alizee
  • Harika Singadi
  • stevepost
    stevepost
  • Lulu_Zhang
    Lulu_Zhang
  • vartan.kourshounian
    vartan.kourshounian

Lulu_Zhang

The old rules, we had access to about 3 months worth of execution logs, when the rule is running once a day. Now we only have about a month worth. Often time the issues isn’t caught within the 30 day time frame, which is unfortunate, however, that is our reality. When we want to trouble shoot to see what happened, we have no one of knowing, because the execution log is no longer there. 

This is counterintuitive for troubleshooting, because now we have to wait for this to happen again before we can catch what happened the first time.  

2 replies

romihache
Forum|alt.badge.img+8
  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 426 replies
  • April 10, 2024

The worst part is that even though you couldn’t access the old logs in Bionic, at least you were able to tell the rule executed.
Right now, they will not even show up in the execution logs. So if you have any rule that executes every 90 days or more, you will only have one record, so if that is the 10th time the rule executed or the first is anybody’s guess...

 

Bionic vs Horizon Rules - Execution logs UI



I found this limitation yesterday trying to troubleshoot a rule, consulted with Support and they told me it was actually intended behaviour.
So, here is the idea submission if anyone is interested:
 

 


alizee
Forum|alt.badge.img+11
  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 657 replies
  • July 26, 2024

Absolutely needed. The rule chain workaround is functional, but looking at the UI that is very much bionic, it may be short lived. 


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings