I have a desire from my business users to have hover/help text for individual data attributes in Gainsight - similar to the functionality available in native SFDC. This is currently a limitation of Gainsight unfortunately. We've determined a number of workarounds to this requirement, however it would be a great feature to see in Gainsight in the future. I can see it being helpful in the enablement of new CSMs to the platform.
Has anyone else in the Community expressed interest in hover text?
+13Love this idea! So far, I've gotten around it by adding the tips where possible in the field name. For example: Next EBR Date (Due 30 Days From), but that's definitely not possible for all of them.
Great point Heather - the help text to clarify our fields would definitely surpase what we could reasonably tack onto the field label. Good to hear the workaround is working for you so far...
+4Jeff Kirkpatrick
+1Did we make any headway on this?
It would be good to have a hover/help text for Reports that is shown in Dashboards to explain the content
Hi Gainsight support team - Can you please tell if this idea is being considered for implementation?
Hello everyone,
Thank you for sharing this idea. We are providing the ability to give help text for attributes in one of our upcoming releases.
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.