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New Idea

PIcklist on User Field

Related products:CS Rules Engine
jean.nairon
scott_renna
  • jean.nairon
    jean.nairon
  • scott_renna
    scott_renna

mark_gecsey
  • Contributor ⭐️⭐️⭐️⭐️
  • 34 replies
I understand that a user type field cannot be configured as a picklist. I would think that would be a valuable enhancement and would like to suggest that as an idea.

2 replies

kunal_bhat
  • Helper ⭐️⭐️⭐️
  • 111 replies
  • June 19, 2018
Hi Mark,

Apologies for the delayed response. I'm not quite sure I understand the use case here. Could you elaborate or give an example of what you're trying to achieve?

Thanks,
Kunal

mark_gecsey
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  • Author
  • Contributor ⭐️⭐️⭐️⭐️
  • 34 replies
  • June 26, 2018
When we were going through a configuration, our Solution Architect suggested that we submit an idea for the user field to be available via a picklist. Evidently, User Fields are not allowed as a picklist and yet the overall user experience - particularly in dashboards, etc - would be improved without typing in the name of CSMs and other users. 

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