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Skilljar

How to Set Up Skilljar Federated Search

  • January 22, 2021
  • 3 replies
  • 696 views

Sudhanshu
  • Gainsight Product Manager
  • 174 replies

Using our federated search integration with Skilljar allows your community members to simultaneously search through your community content AND your skilljar courses. Providing all valuable information in a single place.

This guide will walk you through the Skilljar integration set up and how to activate federated search. 

How To Set Up a Federated Search Integration With Skilljar

You must be logged in as community manager or Administrator to set up an integration between Skilljar and the CC platform.

  1. Generate an API token in the Skilljar Dashboard
  2. Go to Control → Integrations → Apps → Skilljar
  3. Enter your API Token and subdomain and hit ‘Install’. Wait for the confirmation banner. The integration is now set up.
  4. Enable the ‘Federated search’ toggle and wait for the confirmation banner. Federated search is set up.
  5. Visit your community and validate if Skilljar courses show up by trying some search queries.

Change the “Skilljar” label in the live-search dropdown directly in the community or in Control → Customization → Phrases. Edit or Add the following phrase: Module Forum, key federated.search.skilljar

Did you find this topic helpful?

3 replies

DannyPancratz
Forum|alt.badge.img+7
  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 966 replies
  • July 29, 2021

Related idea to consider voting for: 

 


beatriz.winn
  • Contributor ⭐️⭐️
  • 7 replies
  • November 14, 2024

Is there a way to change the name so instead of showing results under “Skilljar” shows up with a name “Academy” or “University”? 

@dayn.johnson 

 

Updated: I missed the answer in the article: 😂

Change the “Skilljar” label in the live-search dropdown directly in the community or in Control → Customization → Phrases. Edit or Add the following phrase: Module Forum, key federated.search.skilljar


beatriz.winn
  • Contributor ⭐️⭐️
  • 7 replies
  • February 15, 2025

Looking for guidance: 

Has anybody experienced federated search showing only half of the courses for specific search terms from Skilljar? I already reached out to both support teams on Skilljar and Gainsight and we cannot find the source. 

So far I checked labels/tags, and tested the integration. 

We are not experiencing this issue with other apps, only with Skilljar. 


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