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Hello everyone!

 

This thread is for our upcoming Thursday Admin Office Hours session on Thursday, March 10, 2022 at 11am PT / 12pm MT / 1pm CT / 2pm ET.

Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Thursday, March 10, 2022 at 11am PT / 12pm MT / 1pm CT / 2pm ET

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/253252739?pwd=RHl3ekk0RGN0ZFR3TmRkK1Zldks0QT09

 

Meeting ID: 253 252 739

Password: 864010

 

Dial by your location

        +1 312 626 6799 US (Chicago)

        +1 646 876 9923 US (New York)

        +1 301 715 8592 US (Germantown)

        +1 346 248 7799 US (Houston)

        +1 669 900 6833 US (San Jose)

        +1 253 215 8782 US (Tacoma)

        888 475 4499 US Toll-free

        877 853 5257 US Toll-free

 

Find your local number: https://gainsight.zoom.us/u/aQSPx2jXO

Hi Scott,

I am hoping to iron out 1 minor kink from the data designer that I talked about in our last discussion. I have posted that in the last office hours session, but don’t want to jeopardize the screen real estate, so I’ll just speak about it.

Thank you so much!

I have some questions about journey orchestrator and putting folks in a query list at different starting times. If time permits, also have question about updating a dropdown list and it updating values. I got a little stuck. 

Thanks!

Hello Scott, 

I have a question regarding duplicated Company Person records created in Gainsight

And one regarding Timeline Templates 

Hi -

  1. where does turning on “Sync attachments to salesforce” in the timeline general settings sync within SF? 
  2. Is it possible to have an editable ppt if you are using success snapshots?

Hi there! 

 

I’d like to know more about how to troubleshoot a specific use case.  I’m currently trying to merge two tables of data however there are no unique identifiers that are configured between these two tables at the moment. Making it impossible to cross reference the data.  I’d like advice on how I can add a unique identifier within these table (either by bulk uploading data, creating a rule importing it from another source etc.) 

 

Thanks so much for your help and advice!

Emily

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