I am using the Gainsight PX REST Api’s for the first time, and I am getting back an unsuccessful response code. Any guidance on what would be the cause of this? Is it a matter of an invalid api key or what?
Response Code: 405 (Method Not Allowed)
HttpMethod: Put
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Dileep Nalla
So, either the documentation is incomplete or I am reading it wrong. Here is what I learned.
Put can only handle updating existing records.
Url: users/identifyId
Post can only handle adding new users
Url: users/
So, first I try to Put an updated record. If that returns 404, then I try to Post the same record as an insert. I dislike that I have to make up to two http requests, but it does seem to work.
https://aptrinsic.docs.apiary.io/#reference/users/v1usersdenylistidentifyid/update-user
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