Hey all,
I needed to turn off a schedule for an outreach. In the process, I accidentally deleted it. Is there a recycle bin or undelete option?
Help!
Thanks
-Ben
Although I am still curious about this, I have figured out my issue. #FacePalm
+6Hey Ben,
As far as I know it is not possible to restore a deleted outreach. I know for a fact you cannot restore a deleted power list so I assume it is the same for Outreaches. I do think it would be a valuable addition for them to go in some sort of recycling bin for like a week or so.
-Alex
As far as I know it is not possible to restore a deleted outreach. I know for a fact you cannot restore a deleted power list so I assume it is the same for Outreaches. I do think it would be a valuable addition for them to go in some sort of recycling bin for like a week or so.
-Alex
I HIGHLY suggest Gainsight provides a deleted folder or a storage option on their end for deleted outreaches to be recovered (maybe up to a week or 30 days or something). Mistakes happen, but no ability to recover is very concerning and frustrating. The pop-up alert doesn’t confirm that this is DELETED FOREVER so this could be an easy error, but with an awful result.
+1Hi
Recycle Bin for restoring deleted configurations is in our near term roadmap. We will be releasing the option out soon.
Thank you for the feedback
Preethi
1 person likes this
+1ben wrote:
Hey all,
I needed to turn off a schedule for an outreach. In the process, I accidentally deleted it. Is there a recycle bin or undelete option?
Help!
Thanks
-Ben
Reply
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