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Increase Email CC Limit on AO and CoPilot Outreaches


cmultanen
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Hi there,

Are there any plans to increase the email copy limit on AO and CoPilot outreaches?

Right now, you are limited to CC'ing up to 3 separate emails aliases or users. We have some situations where we want to send internal emails to client's full account team such as CSM, Seller, Ops manager, etc. 

With the current limitation, it is tricky send these emails to all the necessary team members. I know we could use custom email aliases on our end but for it would be nice if this limit was larger so that we can make the emails more targeted by role and user. 

3 replies

karl_rumelhart
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  • Helper ⭐️⭐️⭐️
  • 460 replies
  • July 23, 2018
Makes sense.  Thanks for providing the use case.  I will raise this with the team

ashcha
  • Contributor ⭐️⭐️⭐️
  • 16 replies
  • December 6, 2019

This would be helpful for copying an entire account team to an email using tokens.


sai_ram
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  • Expert ⭐️⭐️
  • 3727 replies
  • February 14, 2020

@cmultanen Thanks for posting it here. I want to consider the feedback from other customers as well. 

@All, please up-vote here to show your interest on this request, we change the priority of the road-map based on the customer interest. 


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