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Question

Does Timeline activity reflect in Gainsight Usage Report emails?

  • July 21, 2017
  • 1 reply
  • 27 views

colin_burns_c26524
I get a Monday morning email from Gainsight that shows usage by user. We use this to see how often people are using the platform. 

1 reply

dan_ahrens
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  • Expert ⭐️⭐️⭐️
  • 1984 replies
  • July 21, 2017
Hi Colin,
Yes, timeline activity does count in page views. 

If you want to get more details beyond what that emailed report shows, you can access your G360 - https://support.gainsight.com/Product_Documentation/Customers_and_Relationships/User_Guides/View_Gai...

This is a new feature that came out in May. Enjoy!

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