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How do you update thresholds/ email for the "Advanced Participant Sync" feature release in Gainsight NXT 6.35 January 2023?

  • February 13, 2023
  • 3 replies
  • 24 views

andreammelde
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There is a new feature that alerts us when there are a certain percentage of failed participants in a query (default 80%) and it sends currently to the owner of the program. How do we get that updated? Ideally, I would like this to email to a distro bc there are some people who are no longer at my company that created programs. This is a great new feature that will help us stay on top of our program management

 

https://support.gainsight.com/Gainsight_NXT/Release_Notes/Current_Release_Notes_-_2023/Gainsight_NXT_Release_Notes_6.35_January_2023#Advanced_Participants_Sync_Capabilities_in_Program

3 replies

alizee
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 655 replies
  • February 14, 2023

100% on this one as well.


andreammelde
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  • Author
  • Helper ⭐️⭐️
  • 367 replies
  • February 14, 2023

According to support, there is no way to configure this:

 


alizee
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 655 replies
  • February 15, 2023

For an MVP, ok, but this needs to evolve. There’s no other way.


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