Maintenance
Window :
CST - Between 12:00 AM
and 03:00 AM, Tuesday,
11th October 2016
UTC - Between 05:00 AM
and 08:00 AM, Tuesday,
11th October 2016
IST - Between 10:30 AM and 01:30 PM, Tuesday, 11th October
2016
Activity
: An
Emergency Hotfix will be deployed on MDA (Backend Infrastructure). Rules queue will be in hold state for about
1 Hour during this maintenance. Soon after the deployment,
Rules queue will resumed as normal.
With the recent release of 5.3 a few of manual runs for Power Lists are failing because of special character in email addresses. This hotfix will ensures that Power List creation works in all cases and email id's with special characters are reported as failed records correctly.
Queues
Hold Time : 1 Hour
Impact
Details : PRODUCTION Environment
Gainsight
Application - SFDC : NO IMPACT
Data Ingestion
Queue - MDA : NO IMPACT
Data Processor
Queue - MDA : NO IMPACT
Rules Engine
Queue - MDA : 1 Hour delay expected.
FOR
MORE INFORMATION
Please
subscribe to this article for updates. If you have questions, please open a
ticket with us by sending a note to support@gainsight.com.
Question
Gainsight Emergency Hotfix : Tuesday, 11th October 2016
Deployment completed successfully and all rules are executing normally.
1 person likes this
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