I noticed it is possible to create email template versions for different languages and assumed CSM's would be able to pick a version when these templates are coupled to CTA email tasks. A quick test later, it seems only the Default version is available and documentation only tasks about versions for JO emails. Is it possible to use the versions in automated CTA's?
+5Here’s the enhancement request: https://community.gainsight.com/cs-ideas-21/variant-email-templates-in-email-assist-3212
+2Thanks
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