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Is there a way to change your Username in InSided?

  • October 19, 2020
  • 2 replies
  • 271 views

Casstastr0phee

We are soft launching our community right now and one of our new community members asked this question: 

“Is there a way to change my username? I accidentally made my username the name of my business, instead of my own name, and I’d like to change that before I start engaging.”

What’s the best way to go about this update? I tried looking through how-to articles, but I couldn’t find an answer. Thanks! 
-Cass. 

Best answer by tom.shaddock

Hi @Casstastr0phee nice to meet you! So this can be done if you go to the user profile in the control back end environment where it can just be edited, however it cannot be edited by the user themselves - just remember you will need administrator permissions to do this though. Hope this helps! :slight_smile:

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2 replies

tom.shaddock
  • Gainsight Employee ⭐️⭐️
  • 117 replies
  • Answer
  • October 20, 2020

Hi @Casstastr0phee nice to meet you! So this can be done if you go to the user profile in the control back end environment where it can just be edited, however it cannot be edited by the user themselves - just remember you will need administrator permissions to do this though. Hope this helps! :slight_smile:


Julian
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  • Gainsight Employee ⭐️⭐️⭐️
  • 908 replies
  • October 20, 2020

I also would recommend you to vote on this idea:

 


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