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Engagement Performance Click Count

Related products:PX Analytics
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Ashton
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The Engagement Performance report shows the trend of views over time, but not the clicks. For engagements that have a single URL out to release notes or to a survey-monkey, it would be really nice to see the click rate on these links. 

Current workaround is to export to Excel and then sum or graph the clicks over time using another tool. 

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Ashton
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  • February 8, 2023

I should state that this is for Gainsight PX. I forgot the label and product area. If someone is able to add that it would help others. 


Ashton
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  • February 13, 2023

Image example as this might help point out the ask. 

This graph shows the number of views, but does not show the number of clicks which would be super useful. 

The fact that this report does not report the total number of clicks anywhere, is actually a defect since the export feature will not fully extract all the events, meaning I have no way to identify the number of clicks on an engagement.

 

 


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