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US Admin Office Hours (Tuesday session) - 03/30/21 - 1 pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread


spencer_engel
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This thread is for our upcoming Tuesday Admin Office Hours session today (Tuesday, March 30, 2021 at 1pm PT / 2pm MT / 3pm CT / 4pm ET).

Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Tuesday, March 30, 2021 at 1pm PT / 2pm MT / 3pm CT / 4pm ET

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/93972497920?pwd=SGJPOFNzNUxCNVZYcHJrWnRjM2FoUT09

 

Meeting ID: 939 7249 7920

Password: F7msaSQ3

 

For dial-in info by your location, find your local number:

https://gainsight.zoom.us/u/acvxgAlEJZ

3 replies

  • Contributor ⭐️⭐️⭐️⭐️
  • 42 replies
  • March 30, 2021

Hi Spencer,

I have a question about surveys. I want to redirect my customers or provide them with a link to leave a review for x site if they gave a good rating on a CSAT or NPS (i.e. 5/5 or a 9 or 10/10).

What are my options? For the custom page, is it possible to pass the information so that specific info can be displayed?


  • Contributor ⭐️⭐️⭐️
  • 23 replies
  • March 30, 2021

Validate that our GS Sandbox is set up accurately.


  • Contributor ⭐️⭐️⭐️
  • 23 replies
  • March 30, 2021

How to adjust customer health %s


Reply


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