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Question

Impersonate Users in Gainsight without being a SFDC Admin

  • February 13, 2023
  • 2 replies
  • 101 views

simonechen
  • Contributor ⭐️⭐️⭐️
  • 13 replies

Hi All - was wondering if there’s a way to impersonate users in Gaisight without being a SFDC admin as permissions on the SFDC are quite tightly controlled.

Would be an incredibly helpful troubleshooting tool.

2 replies

matthew_lind
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 651 replies
  • February 13, 2023

Outstanding question, @simonechen. Many of us have posed that question, and as of now I don’t know of any viable, secure way to impersonate Gainsight users aside from the Salesforce feature set.

 

You can join the chorus of those who have upvoted this idea here:

 


simonechen
  • Author
  • Contributor ⭐️⭐️⭐️
  • 13 replies
  • March 3, 2023

Thank you @matthew_lind - have been upvoting and following 🙂


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