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Multiple scorecards

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angela_domenichelli
As a CSM I need to see multiple scorecards for a single accounts so I can track scorecard consistently across segments and offer additional scorecard options for strategic measures, and so I can offer different parent - child scorecards.  #high

3 replies

aditya_marla
  • Helper ⭐️⭐️⭐️
  • 482 replies
  • June 15, 2018
Hi Angela,

Currently, an account can have only One active scorecard at a time. Do you want to be able to see all the historical scorecards of an account in 360? Or do you want to have multiple active scorecards for an account?

angela_domenichelli
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • 244 replies
  • June 18, 2018
Multiple active scorecards for an account.

angela_domenichelli
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  • 244 replies
  • June 12, 2024

GitLab recommends having both a propensity and an adoption model for 2 types of scores (their propensity model is outside of Gainsight). Bumping to see if any other current use cases are out there for more than 1 scorecard on an account or relationship.


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