Hello everyone! This thread is for our Tuesday Admin Office Hours session, which will be held Tuesday, Sept. 17, 2019.
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US Admin Office Hours (Tuesday session) - 9/17/19 1 p.m. PST - Pre-session Thread
+4Hey Spencer,
I have a quick question on how JO program email variants are determined. I have specific filters set up to select email variants, but have some customers that may fit multiple filters. How does the JO Program prioritize which email it sends to a customer if it fits 2 email variants requirements?
Thanks!
I have a quick question on how JO program email variants are determined. I have specific filters set up to select email variants, but have some customers that may fit multiple filters. How does the JO Program prioritize which email it sends to a customer if it fits 2 email variants requirements?
Thanks!
+4There will be a "default" email template that will essentially win out over the other variants in case a customer fits both criteria. We can discuss more during the session today though. I'm interested in learning more about your use case.
+5I need help resetting my dashbaord colors....it does not seem to accept my selection
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