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Question

iPad usability challenges due to icon size

  • November 1, 2017
  • 1 reply
  • 63 views

tzundelgainsightcom
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One of my customers has users that primarily access Gainsight via their iPads, because they are working with their customers on the road. They pointed out that many screens are not useable on iPad and are wondering if we have plans to overcome these usability challenges.

For example, a lot of the icons used in Cockpit are too small to “click” with your finger. For instance the 1 and the Pencil here are really hard to click in Linked CTAs:



1 reply

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  • Gainsight Employee ⭐️
  • 213 replies
  • November 13, 2017
Hi Tracy,

Ability to enhance the Cockpit UI along with other gainsight features for iPad Usability is our longterm roadmap.

Regards,
Hitesh

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