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Warning - Email Tokens Not Mapped

Related products:None
  • September 15, 2017
  • 1 reply
  • 24 views

elizabeth_adams_c593ee
It would be really helpful to get a warning if you're saving an Email task on a playbook and the tokens have not been mapped. We've had a couple of issues lately where someone who doesn't usually add an email task has done so without realizing the tokens needed to be mapped. I've also recently made the mistake of neglecting those token maps. It's a simple enough thing to correct. Unfortunately, any CTA that has already been created will not show the changes so a CSM would need to know to refresh the playbook.

Having a flag would prevent a lot of headaches.

1 reply

nitisha_rathi
  • Expert ⭐️
  • 1134 replies
  • September 22, 2017
Hi Elizabeth,

Valid point. We will add these warning messages soon.

Thanks,
Nitisha

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