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Please read this if you use Cockpit to get to CoPilot!


alex_legay
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Hello all!

Many of you currently navigate to CoPilot by clicking the Cockpit tab and then selecting CoPilot. Since CoPilot has become such a huge part of Gainsight we decided it should have its own tab. For all of our new customers CoPilot is added by default when they install. Moving forward CoPilot from Cockpit will not be supported so I urge everyone to make this change.

We can't change this for our existing customers so I will show you how to add this tab.

1) Click on + icon(You may have to pull the ribbon bar down)



2) Click Customize my tabs



3) Add CoPilot to the list and save



This should be how you use CoPilot from now on.

Please reach out to support if you have any questions about this.
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2 replies

sundar
  • Expert ⭐️
  • 534 replies
  • August 25, 2016
Hey Copilot users, please note that with today's release you will not find CoPilot under cockpit and you need to access CoPilot via the dedicated tab.

alex_legay
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  • Author
  • Helper ⭐️⭐️⭐️
  • 155 replies
  • August 25, 2016
To add to this, If you are having issues finding the CoPilot tab it might be hidden at the profile level. Once it is changed to default on you should see the tab.


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