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New Idea

Allow CSM to set Default Relationship when creating CTA in Cockpit

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seth
elaine_cleary
  • seth
    seth
  • elaine_cleary
    elaine_cleary

justin_majors
Currently if a CSM creates a CTA in the cockpit view, they must choose the relationship every time. Our CSMs would like to be able to set their default relationship to reduce the need for selection. 

(They do know if they use the R360 then it will create it under that relationship by default, but most of our CSMs work out of the cockpit view and only work 1 specific relationship type)

3 replies

diana_luo
  • Contributor ⭐️⭐️⭐️⭐️
  • 38 replies
  • October 9, 2017
Hey, upvoting this. Justin, did you devise a workaround? 

justin_majors
  • Author
  • Contributor ⭐️⭐️⭐️
  • 23 replies
  • October 9, 2017
Our CSMs are just dealing with it or trying to work out of the R360. The enhancement would be a 'nice to have' type feature.

tim_schukar
  • Helper ⭐️⭐️⭐️
  • 78 replies
  • August 6, 2018
Would creating the CTA via Global Timeline be an option?  This would allow them to search via relationship:



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