I'm sure most of us have been through the Success Express Workshop. When there, there were probably 10 to 15 folks (Contacts) representing 5 Accounts. Our company has some similar types of events such as Training events or what not which may be cross-account. Modeling this in GS as it exists is quite burdensome. Closest things I've been able to do are to create an MDA representing (for example) Training and load the events in that manner.
With a schema something like:
event_id
event_location
event_datetime
account_id
account_name
contact_id
contact_name
contact_email
The reason one would desire something like this is then we could track the cohort appropriately. Target them with outreaches and surveys. Watch their enablement over time. Etc.
Great idea of having cohorts that persist so you can run various reports and other operations like copilot. This is something we have begun to talk about internally. It requires some platform-level changes, so unlikely in short term but will keep you updated. We'll also ping you as make progress to get your feedback.
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.