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New Idea

Calculation Options in Rollup Section of Account Hierarchy

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  • September 1, 2016
  • 1 reply
  • 20 views
justin_lautenschlager
jean.nairon
steven_doty
dan_ahrens
  • justin_lautenschlager
    justin_lautenschlager
  • jean.nairon
    jean.nairon
  • steven_doty
    steven_doty
  • dan_ahrens
    dan_ahrens

steven_doty
Please add the option to roll up data as Average, Sum, Min, Max, etc. to the Hierarchy view. Our specific use case is Average Health Score for subaccounts in the Hierarchy, but there are other cases such as max # of users, max account value.

1 reply

manu_mittal
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  • Gainsight Employee ⭐️
  • 639 replies
  • September 2, 2016
Thanks for sharing, Steven. We are planning to add these options later this year. Regarding your use-case, would you want the average score calculation to include the parent's score as well, or be limited to the children/sub-accounts?

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