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Question

How to Disable a Journey in Gainsight

  • December 5, 2023
  • 1 reply
  • 27 views

  • Contributor ⭐️⭐️⭐️⭐️
  • 45 replies

I am being tasked to Disable BCS journey & Remove BCS journey from all accounts 

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1 reply

alizee
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  • 659 replies
  • December 6, 2023

Hi @cnduka 

Is this a CS or PX request? Not sure what you’re referring to here. I think it might be PX but not clear. 
 

I can only speak for CS, in which you can stop or pause a JO journey. However note that stopping a program and later wanting to do a cleanup in data management will cause hard dependencies that you won’t be able to remove autonomously. 
 

Thanks!

A


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