I am so excited to be presenting at Pulse this year in St Louis along side Erica Kennedy, CSM at CVENT.
Please join us on Wednesday May 15th at 11:15am CST for our session on Success Planning and Verified Outcomes. This session is designed to be your gateway to understanding how to implement success plans in your organization to help customers achieve their desired outcomes. We’ll discuss how Gainsight developed our Prescriptive Value Realization Program and you’ll hear from Erica on how CVENT uses Success Plans.
In this session, you can expect to learn:
- Why Value Realization Drives Outcomes- Strategies for driving progress towards customer goal
- Shared Framework- Understand the key components of a value realization framework
- Verified Outcomes-How organizations can measure and show tangible results that successful outcomes have been achieved
- Common Use Cases and real examples Erica CSM at CVENT
Look forward to seeing you in St Louis!
Nicole
