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Staircase AI by Gainsight

Explore best practices, connect with peers, and accelerate Staircase AI's impact

  • 2 Topics
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2 Topics
Tori Jeffcoat
Tori JeffcoatGainsight Employee ⭐️
posted in Staircase AI by Gainsight
Introducing the New Staircase AI by Gainsight product section of community!

Welcome to your one stop shop for all Staircase AI by Gainsight community content! We’re excited to open this brand-new section of our online community, dedicated to all things Staircase AI by Gainsight! 🎉 Whether you’re a seasoned Staircase customer or getting started with Staircase, this is your go-to spot for all the latest discussions, product content, and insights about Staircase AI. Here’s what you can look forward to:• 📚 How-To Articles: Get quick answers with our handy guides.• 💬 Questions & Answers: Have a burning question? Ask away, and connect with fellow users and experts.• 🔍 Deep Dives: Explore in-depth content on Staircase AI’s capabilities and how it can help you.• 🚀 Learn & Level Up: Whether it’s tips, tricks, or new features, you’ll always stay in the loop! Our community is all about sharing knowledge and growing together, so jump in, explore, and let’s elevate your Staircase AI experience to new heights! 🚀 No idea what Staircase AI by Gainsight is? Check

830
Tori Jeffcoat
3 months ago
meenal_shukla
meenal_shuklaGainsight Employee ⭐️⭐️
published in Staircase AI by Gainsight
Customer Success at Warp Speed: Our Staircase AI Implementation Story

We're thrilled to announce our recent acquisition of Staircase, an AI-powered, cutting-edge customer intelligence platform. In our first week since the acquisition, we decided to take Staircase for a test drive ourselves. Our goal? To implement Staircase within our own customer success team, gaining firsthand experience and uncovering valuable insights that could benefit our customers.This post shares our week-long journey of implementing Staircase, highlighting the rapid time to value and the game-changing insights we've already discovered. Here's a quick rundown of our experience:Lightning-Fast SetupInitial setup: Completed in just three days Full configuration: Finalized within a weekSeamless IntegrationWe effortlessly connected Staircase with our core tools:G Suite (mail and calendar) Zendesk Gong.io ZoomThe integration process was remarkably smooth. As our Head of CS Ops, Kendra put it: "I was honestly surprised how easy the data syncing was with other tools. Since Staircase lever

990
meenal_shukla
3 months ago

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