Hello Customer Success enthusiasts :)

Cäcilia Hemmerich and I are beyond excited to be presenting on stage at Pulse Europe 2025.

Mastering the balance between digital scale and human touch plays a critical role to treat all customers like top-tiers while handling limited resources. Join us as we dive into SAP Signavio’s evolving digital engagement models and share how we have transformed the way we connect with customers.

Why You Should Join:

• Insider Insights: Explore practical resources and templates that will equip you with actionable strategies to leverage your digital customer journey.
• Scalability made easy: Learn how Gainsight can act as perfect base to create meaningful digital experiences.
• Learn & Failure: To give you a smooth start we will share our learnings & failures faced during our journey.

Save the Date: Wednesday, 12/11 at 11:00 AM @Liffey Hall 2.

See you at the session!!

Register here and check out the agenda.