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There are a couple of improvements that our community (and our team) would like to see for the search options:Sorting results (eg by date, most liked, etc)  Additional filters (eg solved, date range Sorting resultsBeing able to sort by different factors would make it a lot easier for members to find posts that are useful for them. For example, date and most likes would be really helpful in allowing folks to hone in relevant topics. Both of those sort options are available for comments, so it would make a lot of sense to add them to the search results too.  FiltersThe big one here would be whether a question has been answered. There’s a couple of use cases for this: if you’re a member with a similar question and you only want to see questions with an answer or if you’re a member who wants to help others with questions relating to specific topics (eg if you’re an expert in something/have particular skills and you want to find folks that need help with questions aligned with your knowledg

With the November ‘25 release, CTA fields can now be set to be made Mandatory which requires users to fill it out before saving or submitting.  However, for picklist fields that have a controller picklist (is a child picklist), this option is grayed out and not possible.  This creates a hole in reporting as the child option is the more detailed and in most cases the more important answer that needs to be captured.  

Hello Team, We’ve got a reqeust from a customer, to get the median of the 3 values by relationship id under the transformation task, in the Data Designer. After checking on this intenraly, it seems this hasn’t been implemented yet and there is no workaround as well. Can you please consider the above use case and implement it in furture? Thank you.

It doesn’t appear that I as an admin get any kind of notification when a suggestion has been submitted via the new Key Definitions suggestions interface for End Users.This means even more work for me because now I don’t even know that someone’s suggested something unless I happen to go check the Suggestions area in Key Definitions or they reach out to me because I haven’t noticed.Would be nice to have some sort of notification.Options:Via the normal notifications center (Preferred) Via a visual indicator on the Copilot icon on the left nav bar Via email

Gainsight should allow creation of events which are only visible for a foreign language. e.g. Japan events only visible for customers with Japanese language selector 

Some companies are very concerned with branding. Putting the ability to change banners, logos, colors, etc into the hands of an end user can be problematic in this regard.Right now, the following occurs:If permission bundle is limited ONLY to “Invite/Manage/Revoke users to Spaces”End User can still change the banner banner widget template End User cannot edit banner text contentIf permission bundle includes both ““Invite/Manage/Revoke users to Spaces” and “Add/Update Content within widgets in Spaces”End User can edit banner text content, BUT End User can change branding (background image and colors) AND End User can still change the banner banner widget templateThere should be a way in permission bundles that prevents end users from doing anything in spaces, except:edit banner text content (NOT change the banner layout or content) or fields that have been made editable by an admin invite users to a spaceBy Banner text content I mean the text in this space - but NOT access to the gear i

I’m hoping this is already on the roadmap but throwing it out there anyway.New feature Spaces would be even more usable if users and customers could attach and exchange files back and forth.  

History tracking data is important for  trend analysis/ forecasting. But, there could be some objects where we are required to maintain just the snapshot data. For example in standard objects like Company/ User or any custom objects – In Company, when did the CSM change or what was the previous ARR? As of today, we do not have the luxury of keeping historic changes in Gainsight but with the help of rules/ objects we can still accomplish this.   For demonstration – I’ve created the object ‘Kite Info’, which is loaded around 7am daily. Schema as follows, {*Kite Id(String); Kite Name(String); Kite Date (Date); Kite Value (Number); Kite Location (String) } *Kite Id is the identifier field. I’ve created a backup object that has only those fields which require history tracking(along with the Identifier) – ‘Kite Info Bkp’. This object is loaded 10am daily. But, for the first time – data from ‘Kite Info’ is loaded once ‘Kite Info Bkp’ is created. {*Kite Id(String); Kite Date (Date) ;

Hopefully not a repost, though I’m sure I’ve seen similar, and probably made similar. The Setup Action page isn’t great if you have more than three actions:I’m sure I’ve commented already on the criteria getting clipped and the action not having any useful information on it. Here, you can see that the number of additional criteria is barely even visible. The main issue is the workflow. If I ever want to work on one of these 25 other actions, I have to click show more criteria. When I work on the action, save and close it, I’m not even snapped back to the design. I’m just in empty space. See gif below to embark on a delightful journey with me: I’d really like to have more show by default or at the very least when I expand the list, have it stay expanded while I’m on the Actions Page unless I collapse it myself. Part of the reason for this is I’d also really like to see which actions are active, which are not, AND have the ability to toggle actions off without having to go into each acti

Here we go again. Admins received this notification yesterday.Just because we have turned on a feature doesn’t mean that Gainsight knows exactly how we’re using it.  How do we know that the guidance Gainsight will serve up on these features don’t contradict how we’ve instructed our uses to use them?There's more than one way to use Gainsight. Gainsight stepping in and just assuming we’re using features their way has the potential to confuse users and likely screw up adoption. Plus, sometimes an enabled feature is intentionally not in use. How would Gainsight know the difference?Not all customers are the same can't be all put into one basket. Gainsight’s idea of the best way to do things is limited to Gainsight’s “in the bubble” perspective. We face challenges that Gainsight does not, because their entire company is “all in” on CS. We have to curate and roll things out a certain way at a certain time.  Some Gainsight customers who are less complex and admins less experienced may welcome

Hi, I would like the opportunity to add a custom text when we approve or decline requests to join groups. We can encourage engagement for the ones we approve, and it feels rude to decline join requests with no explanation why they are not approved. Now I send them a private message explaining, but it would create a better user experience if he/she/hen receives the notification in the decline note. 

Can the Most Helpful Members widget exclude certain roles?  

Like the Prompt Library.  Would love to have folders or some ability to organize them similar to how the Gainsight Suggestions prompts are broken down.  Otherwise, feels like this will get unwieldy pretty quickly. ​@Ritika Jindal