Hey everyone 👋
If you're not able to join us in person this year, you can still catch the biggest moments from Pulse 2026, both keynotes will be live streamed!
Register here:
Day 1 Keynote: Charting the Future of Retention
Wednesday, May 27 | 8:30-10:00 AM PT
Register: https://splash.gainsight.com/pulse2026day1
Day 1 explores how the Intelligence Revolution is redefining software, customer relationships and the future of retention, pushing every company to rethink how outcomes will be delivered in the age of AI. Through an expedition of industry-defining customer moments and major platform announcements, Gainsight will unveil a bold new agentic vision that combines trusted infrastructure, deep customer context and emerging AI capabilities to drive retention at a scale never before possible. The keynote culminates in a reveal of how Retention as a Service can be delivered through a transformative new model for the future of post-sales.
Day 2 Keynote: Retention-as-a-Service Realized
Thursday, May 28 | 9:00-10:30 AM PT
Register: https://splash.gainsight.com/pulse2026day2
Day 2 is where the future of agentic customer success comes to life. Through major product announcements, live demos and real-world use cases, Gainsight will show how AI agents, customer intelligence and connected digital experiences are transforming the way teams scale retention, expansion and customer outcomes. From copilots and MCP integrations to prebuilt agents and next-generation digital engagement, attendees will see how Gainsight is turning the vision of Retention as a Service into something teams can actually deploy.
Register for one or both sessions, block your calendar, and join the conversation here in the community after each keynote.
We cant wait to hear your thoughts!