Come see how iD Mobile became the fastest growing B2C Community!

At iD Mobile, our customer base was growing quickly... but our support costs were growing even faster. Sound familiar? 🤔

Join Kieran Clarke (Head of Customer) and I on Thursday, 13th Nov at 12:30 to find how we reversed this trend and transformed the iD Community into one of the fastest-growing communities on the Gainsight platform, while reducing support contacts and tripling the number of customers who found answers on their own!

• We’ll share the specific initiatives and customisations that ignited Community growth, with practical examples you can apply.
• We’ll also share how to embed Community into your broader Customer Success, Support and go-to-market (GTM) strategies to maximise ROI.

Look forward to seeing all of you soon!