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ttaylor
Contributor ⭐️
April 24, 2025

Customer Education Integrated: The Human + Hybrid Model That Scales

  • April 24, 2025
  • 2 replies
  • 67 views

Hey Everyone,  I am not quite sure when my session is yet (we are moving some things around), but wanted to share with you a little information about my session: 
Customer Education Integrated: The Human + Hybrid Model That Scales
I’ll be sharing more deeply about the onboarding process for our customers at Handshake and how we have crafted was we think is a healthy balance of infusing technology for efficiencies while keeping humanity at its core. We made many mistakes along the way and hope to share them with you for us all to learn from and iterate on. 

Hope to see you there!

    2 replies

    revathimenon
    Gainsight Community Manager
    April 25, 2025

    Hey ​@ttaylor 

    Moved your teaser from the comment to a new topic so it can get more eyes on it! :)

     

    Where focus goes, energy flows.
    ttaylor
    ttaylorAuthor
    Contributor ⭐️
    April 25, 2025

    thank you. much appreciated!

    TTaylor