In every boardroom, there’s one constant tension:
Sales and Finance own the forecast — but CS is closest to customer engagements.
CS captures the signals that truly shape predictable growth:
🔹 Usage trends and adoption patterns
🔹 Sentiment and executive engagement
🔹 Expansion intent and value realization
Yet too often, these insights stay outside the revenue planning process.
At Pulse Europe 2025 in Dublin, I’ll be hosting an interactive workshop:
🎯 From Insights to Impact – How Customer Success Can Shape Revenue Forecasting
Together, we’ll explore:
✅ How to speak the CFO & CRO’s language when it comes to forecasting
✅ How to operationalize CS insights into measurable revenue confidence
✅ Real-life exercises that bridge intuition, data, and financial rigor
If you want to move your CS team from the sidelines to the revenue table, this session is for you.
Looking forward to meeting you in person in Dublin.
