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seth
Expert ā­ļø
April 30, 2024

Networking at Pulse 2024 šŸ™‹

  • April 30, 2024
  • 13 replies
  • 362 views
Networking at Pulse 2024 šŸ™‹

Here’s your chance to get ahead of the rush and raise your hand to connect with folks in person! People reliably report that the most rewarding part of these two(ish) wild days is the people who they meet.Ā So,Ā post below about your top interests for conversations that you want to have, so that the people who are looking for you can find you!

13 replies

benwanlessmenlo
Contributor ā­ļøā­ļøā­ļøā­ļøā­ļø
May 8, 2024

For me personally, my greatest hopes ā€˜n dreams areĀ to find any folks who are creating GPTs for their CS team!

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We are using Gainsight’sĀ ā€œWrite with AIā€Ā feature to help create perfectly customizable emails!

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At Pulse, I would love to hear about operation team best practices, community led growth, and customer advocacy programs.

Contributor ā­ļøā­ļø
May 8, 2024

I am not currently a Gainsight user, but my company will be implementing and rolling out later this year.Ā  What sessions should I be focused on?Ā  I am a Manager of a team of Customer Success Managers.Ā  We are responsible for QBR’s, Success Plans, Utilization and Adoption.Ā  Separate teams handles Onboarding and Renewals.

@AndrewKarrĀ I’m speaking on the Wednesday at 3pm about a motion we introduced to catch our lowest adoption customers. It was one of the first motions we built out when we went live with Gainsight and is the foundation for a lot of our other frameworks within our Digital team. I’m biased but could be a good spot for inspo on how you could use GS tooling! Hope to see you there.Ā 

kathleenkenny23
Helper ā­ļø
May 8, 2024

@AndrewKarrĀ Welcome! We’re so excited to have you join us.Ā  Great recommendationĀ @KateRobertsonĀ šŸ˜‰

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Make sure to check out the AgendaĀ Ā page on Pulse website - we even have a section for a Dedicated Attendee Guide based on topics you’re most keen to learn more on!Ā Ā 

CSM ExcellenceĀ is likely a great start for you but definitely take a look at the others shown there!Ā  Make sure you download the Pulse App and register for your favorite sessions!

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The Pulse 2024 mobile app is now available!Ā  Search your iOS or Android app store for ā€˜Pulse presented by Gainsight,’ download the app, and log in with the name and email associated with your ticket.

Need help? Email us atĀ pulseus@gainsight.com

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Kat Kenny