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MattMyszkowski
MattMyszkowski
Contributor ⭐️
October 13, 2022

Pulse Europe 2022: Lessons Learnt from Managing Customer Success at Enterprise Companies

  • October 13, 2022
  • 3 replies
  • 130 views

Majorly excited to be returning to the stage at Gainsight's awesome #PulseEurope2022 event where I will sharing my "Lessons Learnt from Managing Customer Success at Enterprise Companies".

With nearly 10 years #CustomerSuccess #leadership experience at true giants of the software world with Autodesk & SAP I will talk about the good, the bad & the ugly!

PS - Someone else may be joining me on this topic who is even more awesome!

 

    3 replies

    anirbandutta
    anirbandutta
    Expert ⭐️
    October 13, 2022

    Awesome… and for long I’ve appreciated the Customer Success engine that SAP community has been. Looking forward to and thanks for sharing! 🙌

    It's an opportunity for engagement
      revathimenon
      revathimenon
      Gainsight Community Manager
      October 13, 2022

      So pumped for this @MattMyszkowski & love the tease on the surprise person! 🙌🏼
      Who could it be, we just have to wait and see! 🔥

      Where focus goes, energy flows.
      danielleallwood
      danielleallwood
      Contributor ⭐️⭐️⭐️
      November 10, 2022

      So many of us who are in Customer Success are looking for the key to improve and drive adoption to orient our businesses toward customer retention. Great job @MattMyszkowskiand @shirley_chapman  for leading us in the right direction! What does it mean for the business when the product is geographically distributed and how does that impact adoption and NRR?

      CS Ops Mentor Program Coordinator
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