Please use this blog post as a place to discuss your thoughts on the sessions and topics covered in the track 'Managing Enterprise Complexity and Scale'. What did you find the most inspiring?
Hear from leaders who will reveal how they overcame the challenges of improving adoption and retention at large multi-product, geographically distributed enterprises with multiple stakeholders and massive user communities.
Hi everyone - my esteemed colleagues
We’re looking forward to seeing everyone in person!
Awesome to have you at Pulse! cc
Hi all! On Thursday Aug 18 I’ll present at 2pm PT on how we have been transforming CS at Trend Micro (one of the world’s largest security vendors). Spoiler alert: we are still in the early / formative stages of this journey! But I will share with you how we’ve evolved to-date, with examples of early projects / initiatives we’ve put into play … and what’s next on the horizon. I look forward to meeting you there and maybe hearing about YOUR stories!
So excited for this!
I’m very interested in the “Enterprise” perspective, and how to establish CS expertise without getting drown out--or discouraged--in a large company.
Hey gang - what’s the one burning question you have when trying to scale CS in a larger, more complex Enterprise environment? This will help me in planning the delivery of my session - thanks in advance!
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