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Frank
Frank
Product Guru
October 25, 2017

API Documentation & How To Get API Credentials

  • October 25, 2017
  • 15 replies
  • 5620 views

Last update 26 May 2021

 

API credentials

You’re now able to ‘self-service’ your own API application integrations by creating and revoking API credentials yourself in Control. View the API page in Control → Integrations → API

Documentation

You can find our API documentation here:

If you’re not sure which of these regions applies to you, please check the API access information section in Control. You can also discover your Base URL here.

Create API client credentials and check your Base URL via the API page (Control > Integrations > API).

Webhooks

Please consult the Webhooks documentation to see a list of what is currently possible: Link

FAQ

Tokens are valid for 2 hours, but if a new token is generated within that time, does it revoke the old one?

No, old tokens are not revoked when a new token is generated. There is no restriction on a number of tokens used simultaneously.

 

    15 replies

    nital
    nital
    Contributor ⭐️⭐️
    January 23, 2018
    Hi, Could you please share me example of remote logout. I am using curl call but getting response like:
    Uncaught exception 'inSidedApiException' with message 'This action is only available for fields:email,userid,oracle_sso_id,token_sso_id,openidconnect_sso_id,facebook_sso_id,janrain_sso_id,saml_sso_id,linkedin_sso_id,username

    My curl call url is :
    https://api.insided.com/v1.1/user/remotelogout/email/rntest1@tomtom.com?apikey=N5WKK9J8J0R0QJXEMTK7&sig=%2BanV1w0LxN0kj2L5UQv2jxRU2uXzNMom3Ot0Phbs3TY%3D

    Thanks,
    Nital Joshi
    nitalj
    Rens
    Rens
    inSided
    January 24, 2018
    Hi, Could you please share me example of remote logout. I am using curl call but getting response like:
    Uncaught exception 'inSidedApiException' with message 'This action is only available for fields:email,userid,oracle_sso_id,token_sso_id,openidconnect_sso_id,facebook_sso_id,janrain_sso_id,saml_sso_id,linkedin_sso_id,username

    My curl call url is :
    https://api.insided.com/v1.1/user/remotelogout/email/rntest1@tomtom.com?apikey=N5WKK9J8J0R0QJXEMTK7&sig=%2BanV1w0LxN0kj2L5UQv2jxRU2uXzNMom3Ot0Phbs3TY%3D

    Thanks,
    Nital Joshi

    Answered here. ✅
    This could have been your ad.
    Esther Groth
    Esther Groth
    Contributor ⭐️⭐️
    April 18, 2018
    Hi,

    will it be possible to also pull privat messages via the API? It would be extremely beneficial for us bc we are working with a third-party tool to answer to all social media enquiries, including the community posts. Having the PMs as well in our central worklflow tool would make the customer service process a lot easier.

    KR,

    Esther
    Maryam
    Maryam
    Helper ⭐️⭐️
    April 18, 2018
    Hey @Esther Groth! I will send you a PM about this. 🙂
    nital
    nital
    Contributor ⭐️⭐️
    July 4, 2018
    @Frank I am using erase API for GDPR delete. My code is :
    $url = $insided->api( '/user/'. $userId. '/erase')
    ->execute('DELETE');

    I tried with :
    $url = $insided->api( 'v1.1/user/'. $userId. '/erase')
    ->execute('DELETE');

    Both not working. User exist. I tired for user :addval@tomtom.com
    Could you please help me with this
    nitalj
    Maryam
    Maryam
    Helper ⭐️⭐️
    July 4, 2018
    Hi @nital, please send your question to support@insided.com. Thanks!
    Jurgen
    Jurgen
    Helper ⭐️
    October 1, 2018
    I know it's still in beta, but is there any documentation about API 2.0?
    daniel.boon
    daniel.boon
    Helper ⭐️⭐️⭐️
    November 29, 2018
    Sorry for the super late response Jurgen!

    I've PM'd you a link to a preview of our beta API 2.0 documentation (the URL will change so don't want to place it here).

    If anyone else wants to take a look at the preview beta (double preview 😅) API 2.0 docs just send me a private message!
    inSided product alumnus
      Koen Sterken
      Koen Sterken
      Helper ⭐️⭐️
      February 8, 2019
      Any word on official non-beta API 2.0 documentation?
        G
        Grant
        Contributor ⭐️
        January 6, 2021

        Hi Team!

         

        I’m trialing the API and trying to set up an Oauth2 connection, but I can’t find an authentication URL. My service requires both an authentication url and a token url. Trying to go to https://api2-us-west-2.insided.com/v2/authorize just brings up a 404. Is the Authentication URL some permutation of /authorize or /authenticate?

         

         

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