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josh_grigone
Gainsight Employee ⭐️
Gainsight Employee ⭐️
November 15, 2016

Comprehensive Open List within CoPilot Analytics

  • November 15, 2016
  • 1 reply
  • 19 views
Hi all,

It may be beneficial for some customers to view a comprehensive list of CoPilot analytics by Activity rather than by Outreach, Customer, or Contact.

For example, adding Sent, Opened, Clicked, Bounced, etc. into a dropdown to view comprehensively, regardless of outreach, contact, or customer may help in viewing these data points independent of Outreach, Customer, etc.

This would prevent users from having to build out a report to view this comprehensive information.



Thanks!

    1 reply

    leilani_carbonell_pedroni
    Contributor ⭐️⭐️
    November 15, 2016
    Having a quick way to generate a comprehensive list will be very helpful. Our CSMs do not have access to create reports, so the ability to drill down easily and then export the list would be a time-saver.