The 'News' category can best be described as a communication and information sending category for your company. Do you have a big company update or news to share with your customers, some thought leadership, or inspiration in general? You likely want to post it in a News category. This category type has the following characteristics:
- Only moderators, community managers and administrators can create topics in this category
- The default sorting order of this category is set to ‘Newest first’ - this will sort the list after latest published content and not after latest activity (this excludes sticky topics which will always be on the top)
- Registered users and super users can not post topics in this category, if you want to add a topic of your user to this category you can do so by moving the topic in the Control environment
How to create a news category
Creating a news category, or converting a default category to a news category, is a piece of cake:
- Go to Control → Platform → Community
- Either add a new category, or edit an existing one.
- Set type to 'News'
When to use a news category
Here are some examples on how and when to use a news category
- For official updates from your company
- For product release notes and changes (like we do here in the ‘News & platform updates’ category on inSpired)
- For your company blogposts that contain roundups, inspiration and interviews