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    Pulse 2024 Speaker
    Pulse 2024 Speaker

    Pulse 2024 Speakers are easy to spot with this badge on their profiles. They are serious SMEs in their fields who chose to share their knowledge from the in-person Pulse events this year. Meet them and see what they are presenting in our 'All About Pulse' forum.

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    Gainsight CSM level 3
    Gainsight CSM level 3

    The CS Leader curriculum includes 10 courses for aspiring CS Leaders (eg. Sr CSMs or Team Leads) who want to accelerate their CS leadership skills. Earners of the certificate have proven knowledge of best practices and strategies for CS hiring, onboarding, compensation and budgeting, as well as how to manage CSM:customer ratios and customer segmentation, improve efficiency and scale with CS and CS Ops, and more.

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    Customer Success Operations
    Customer Success Operations

    This course contains 13 on-demand elearning modules on topics like Change Management, How CS Ops Contributes to Scale, Digital CS, CS Team Enablement, Optimizing the Tech Stack & Tooling, and more. Resources include frameworks, templates, and best practices that you can immediately apply to your business. Training and certification is ideal for the individual who's new to CS Ops, or looking to level up their skills; as well as organizations who are standing up a new CS Ops function.

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    Gainsight End User Certification
    Gainsight End User Certification

    The Gainsight End User Certificate earner has demonstrated a basic understanding of the core concepts of Customer Success and about the most common CSM tasks they can perform in Gainsight CS.

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    Pulse 2024 Speaker
    Pulse 2024 Speaker

    Pulse 2024 Speakers are easy to spot with this badge on their profiles. They are serious SMEs in their fields who chose to share their knowledge from the in-person Pulse events this year. Meet them and see what they are presenting in our 'All About Pulse' forum.

  • WillCB has unlocked a badge
    Customer Success Operations
    Customer Success Operations

    This course contains 13 on-demand elearning modules on topics like Change Management, How CS Ops Contributes to Scale, Digital CS, CS Team Enablement, Optimizing the Tech Stack & Tooling, and more. Resources include frameworks, templates, and best practices that you can immediately apply to your business. Training and certification is ideal for the individual who's new to CS Ops, or looking to level up their skills; as well as organizations who are standing up a new CS Ops function.

  • vgaurav has unlocked a badge
    Customer Success Operations
    Customer Success Operations

    This course contains 13 on-demand elearning modules on topics like Change Management, How CS Ops Contributes to Scale, Digital CS, CS Team Enablement, Optimizing the Tech Stack & Tooling, and more. Resources include frameworks, templates, and best practices that you can immediately apply to your business. Training and certification is ideal for the individual who's new to CS Ops, or looking to level up their skills; as well as organizations who are standing up a new CS Ops function.

  • tricia has unlocked a badge
    Customer Success Operations
    Customer Success Operations

    This course contains 13 on-demand elearning modules on topics like Change Management, How CS Ops Contributes to Scale, Digital CS, CS Team Enablement, Optimizing the Tech Stack & Tooling, and more. Resources include frameworks, templates, and best practices that you can immediately apply to your business. Training and certification is ideal for the individual who's new to CS Ops, or looking to level up their skills; as well as organizations who are standing up a new CS Ops function.

  • Sbrendes has unlocked a badge
    Customer Success Operations
    Customer Success Operations

    This course contains 13 on-demand elearning modules on topics like Change Management, How CS Ops Contributes to Scale, Digital CS, CS Team Enablement, Optimizing the Tech Stack & Tooling, and more. Resources include frameworks, templates, and best practices that you can immediately apply to your business. Training and certification is ideal for the individual who's new to CS Ops, or looking to level up their skills; as well as organizations who are standing up a new CS Ops function.

  • Shannon Ayd has unlocked a badge
    Customer Success Operations
    Customer Success Operations

    This course contains 13 on-demand elearning modules on topics like Change Management, How CS Ops Contributes to Scale, Digital CS, CS Team Enablement, Optimizing the Tech Stack & Tooling, and more. Resources include frameworks, templates, and best practices that you can immediately apply to your business. Training and certification is ideal for the individual who's new to CS Ops, or looking to level up their skills; as well as organizations who are standing up a new CS Ops function.