Last earned badges

Certified Admins have proven their knowledge and expertise in supporting the Gainsight CS application through successful completion of an exam.

Pulse 2024 Attendee

Certified Admins have proven their knowledge and expertise in supporting the Gainsight CS application through successful completion of an exam.

Earners of the Gainsight NXT JO& Surveys certificate have demonstrated competency in building surveys, creating multiple versions of email templates, and configuring programs to send personalized emails based on an NPS Survey response.

The Gainsight PX Level 1 Certificate is for professionals of all experience levels. It's also open to non-customers who are serious about learning the Gainsight PX application and are ready to take the first step. The exam is designed to assess whether you understand the core concepts and can complete the most common tasks in the Gainsight PX application, including how to configure in-app engagements, design a knowledge center bot, and analyze product usage.

Pulse 2023 Attendee

Pulse 2022 Attendee

Earners of the Gainsight NXT Reports & Dashboards certificate have demonstrated competency with how to build reports and dashboards for various use cases, including creating filters and drill down views, and using a variety of advanced options.

A Beta Buddy is chosen to participate in a Beta exercise to give direct feedback on our pre-release version of a specific module or feature of Gainsight.

This course contains 13 on-demand elearning modules on topics like Change Management, How CS Ops Contributes to Scale, Digital CS, CS Team Enablement, Optimizing the Tech Stack & Tooling, and more. Resources include frameworks, templates, and best practices that you can immediately apply to your business. Training and certification is ideal for the individual who's new to CS Ops, or looking to level up their skills; as well as organizations who are standing up a new CS Ops function.