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Fostering a thriving customer community holds immense value in today's digital landscape.

 

We are constantly talking to customers about the challenges in digital customer success and community. Time and again, the resounding answer revolves around the quest to craft a seamless digital experience intertwining community, knowledge base, training, and beyond.


While technologies like PX and Journey Orchestrator play pivotal roles in shaping digital experiences, there's an undeniable surge in the realm of digital community engagement. We understand the significance, but we want your perspectives. That's why we’re extending an invitation to participate in our 2024 State of Community survey. 

 

This research initiative guarantees complete confidentiality and anonymization of responses. Plus, as a participant, you'll gain early access to the insights and the comprehensive report. Moreover, we're not just scratching the surface; we're diving deep into understanding how community dynamics directly impact the bottom line and drive tangible business outcomes.


We're counting on your valuable insights to shape the future of community-driven experiences.

 

Complete the survey short survey here. We appreciate your time and input!

@Jessica.Quazza Hi, the link leads to the survey page, but when clicking on the ‘Start Survey’ button, nothing happens. Could you please check if the survey is opened? or any specific set up is required to take it. Thank you 

Hi @Mireille Rooke - the survey is still open! When you click ‘Start Survey’ the page should jump down a bit and show the survey box with another ‘Start Here’ button. I’ve attached an image of what the box looks like. Let me know if it is not functioning like it should and I can investigate.

 

@Jessica.Quazza I see the little jump, but then it is all blank for me. Maybe issue with my browser, or because I already took the survey when it came by email on May 15th..

@Mireille Rooke it is the same survey, so it is probably remembering that you already completed it. Thank you for filling it out! 

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