Hi everyone,
I had a chat a while ago with
Now as we dive further into the content world of community, we’ve got another community pro
Summing up key points:
- Creating a Content calendar: Collaborate and conquer! Build a roadmap for your community content. Who's crafting what, and where it's getting published—every detail matters.
- Content dashboard check: Keep an eye on the Gainsight DH back end content dashboard. It helps understand the popular topics and categories, and in turn helps to understand what content resonates well with the community.
- Set up an integration with your communications channel: Integrate your community's posts and questions into platforms like Slack or Microsoft Teams. Stay in the content loop and bridge those knowledge gaps, all for you.
I’d love to hear more from other community pros here:
❓ How do you spot content trends that matter most to your members?
💡 What excites you the most about the future of content planning for your community?
To answer the 2nd question myself - I echo
“Long term, I’m probably most interested in how AI can provide prescriptive recommendations on new content, resources, and events based on community activity.“
Would love to hear your experiences too! 🙌🏽