Via this url I found the API call to delete a Person, which works wonderfully. For my use case however, I want to delete Relationship Person or Company Person via API, without deleting the Person (they might still exist on another Company or Relationship). Is there an option to do that?
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API option to delete Relationship Person?
+2Best answer by peter_robson
At this point, only Person records can be deleted via the Gainsight REST APIs. This will also delete the associated Company and Relationship Person records. I have not yet found a way to delete a specific Company Person or Relationship Person record. My approach has been to delete the Person records then recreate the CompanyPerson and Relationship Person records that are still needed.
+3At this point, only Person records can be deleted via the Gainsight REST APIs. This will also delete the associated Company and Relationship Person records. I have not yet found a way to delete a specific Company Person or Relationship Person record. My approach has been to delete the Person records then recreate the CompanyPerson and Relationship Person records that are still needed.
+2Thanks for that suggestion
The documentation mentions a limit of 100 deletions per hour. What happens with the 101st (and following)? Are the calls just ignored?
+3+2+3Hi
Throttling Limits
| API | Rate Limit |
|---|---|
| Synchronous API Calls | 100 API calls per min / 50,000 API call per day |
| Asynchronous API Calls | 10 calls per hour / 100 per day |
I doubt you hit the 100 per min sync API limit in your case (it’s not using the 100 per day async API limit). I also don’t know if these are hard limits or soft limits. I’ll try to do some further investigation for you.
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+2I'll test further and keep you updated. There's about 150000 contacts left to delete (for various reasons) from our Gainsight setup ;-)
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