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New (Hub) attributes added to user object

  • February 26, 2026
  • 2 replies
  • 14 views
Aleksandra

We wanted to let you know that we have introduced two new attributes to our User Table, applicable to all customers, but they will display data exclusively for those enrolled in the Customer Hub:

  1. hub_user_firstname: Stores the first name of the Customer Hub user.
  2. hub_user_lastname: Stores the last name of the Customer Hub user.
Aleksandra

2 replies

jvdc
  • jvdc
  • Expert ⭐️
  • February 26, 2026

Hey ​@Aleksandra thanks for the (hub)date 😄 what is the Hub referring to?

Aleksandra
  • Aleksandra
  • Author
  • Gainsight Product Manager
  • February 27, 2026

​@jvdc  The HUB is the Unified Identity and Navigation Layer that connects our Community and Education (School) platforms. It is designed to provide a seamless user experience by serving as the central "bridge" between different environments.

Aleksandra
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