Is anyone aware of any way to add captions to videos in CE? We have some users who are hard of hearing and if this is possible it’s not obvious how to enable it.
Solved
CE: Accessibility settings in CE
Best answer by marekkoszlak
Hi Daniel, I’m a Product Manager working on Gainsight CE and really appreciate you sharing this! This topic has been top of mind for me recently and I do have some exciting news. I have reached out to you by email about early access to a feature that should help you accomplish what you brought up.
I’ve found a way to manually add captions - https://support.gainsight.com/ce/Getting_Started/Course_Management/Self-Service_Video_Captions_Upload
But is there any way to automatically generate these, like you might see with other platforms?
Hi Daniel, I’m a Product Manager working on Gainsight CE and really appreciate you sharing this! This topic has been top of mind for me recently and I do have some exciting news. I have reached out to you by email about early access to a feature that should help you accomplish what you brought up.
Hi
Hi Emily! Yes, the captions generation feature is available for all customers. You can find the step-by-step instruction how to use it in this support article: Self-Service Video Captions Upload. Currently, the captions need to be generated for each video individually.
Please let me know if this fully answers your question.
Thank you
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