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Contributor ⭐️
Sep 9, 2025 5:46 PM UTC
Question

CE: Northpass down?

Hi,

The Education (Northpass) link on our community currently leads to a blank page for users, and it looks like the Northpass admin back-end is down for me as well. The CE status page wasn’t showing anything wrong as of a few minutes ago, so was hoping it’s not just our site?

    6 replies

    Contributor ⭐️⭐️
    Sep 9, 2025 5:52 PM UTC

    Yes - both the platform and back-end are down for us as well.  The status page is now updated

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    Contributor ⭐️
    Sep 9, 2025 6:43 PM UTC
    This is what we see when trying to login as admins. Several of us have submitted tickets to support.

     

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    daniel.truman
    Helper ⭐️
    Sep 9, 2025 7:58 PM UTC

    Status page says a fix has been implemented, but we are still down

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    Contributor ⭐️
    Sep 9, 2025 8:00 PM UTC

    Ours is working again (the back-end is working as well) but the landing page/courses/activities are all loading very slowly.

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    daniel.truman
    Helper ⭐️
    Sep 9, 2025 8:03 PM UTC

    Looks like ours is finally back up

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    Contributor ⭐️
    Sep 9, 2025 8:24 PM UTC

    Yes, we came back up around 2:30 CST

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