We have a course that has a quiz. We have it set to allow 3 retakes of the quiz. We also have a milestone set that they have to pass with 80% in order to complete the course. However, on the first try of the quiz, if they don’t pass, they don’t have any option to retake the quiz.
Can you not have milestones if you want to allow retakes and vice versa? Learners are getting stuck and I can’t see anyway to get past it except for completely resetting all their course progress (not just the quiz).
Any suggestions, or is this just not possible in CE (Northpass)?
Thanks!
Question
CE: Quiz milestone keeping user from retaking quiz?
Hi
Does the retake quiz button populate for them at the bottom when they do not reach the milestone?
Hi
Thanks!
Mine looks like this when you fail the quiz:
The quiz settings look like this:
The Milestone looks like this:
And the order of the activities looks like this:
Hi
Hi
You mentioned some learners ran into this, correct? I see you’re also testing this, for some reason milestones do not unlock when previewed in draft now. The course/changes have to be published to test milestones. Maybe that is effecting the retake quiz button?
If this isn’t the case, I suggest sending an overview of this experience to cesupport@gainsight.com for further investigation into your instance.
Hi
For Fusion it works and for TheraNest it does not appear? Any thoughts on why this might be?
Thanks!
Hi
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